Privacy

Your information at VallOwens

We use details you provide to review inquiries, administer client accounts and manage recovery cases. Business access is by invitation. Clients can see only their assigned business cases and documents; the recovery team manages the workspace.

Documents and account security

Case documents are held in private storage and accessed through authenticated accounts. Account cookies support sign-in and security. Your passkey credentials remain under your control; biometric information stays on your device.

Access to your records

Download your account data from Account settings and your case data from My cases. Contact your VallOwens representative through a case note for corrections or questions about retention. Records needed to administer an active case, document authority or substantiate payments may be retained.

Website inquiries

Requests are stored for review by the VallOwens team. Do not submit bank details, tax identifiers or identity documents in the public inquiry form. Use your private client workspace when documents are requested.